Questions people actually ask
Including the ones where the answer is "this is probably not for you". If something here is still unclear, write to us and we will add it to the list.
Getting started
How do I install PersoScan on Shopify?
Install it from the Shopify App Store, then drop the PersoScan block into any theme section. Shopify handles billing and permissions, so there is no license key to paste and no theme code to edit. Mapping body zones to your collections happens in the app admin afterwards.
Open the Shopify App Store listingCan I see a live Shopify demo before installing?
Yes. Our interactive demo shows body-area selection and example collections without a password. A separate development store shows the Shopify app block with demonstration products.
Try body-area collection navigationStorefront password: persoscan
What if my store is not on Shopify?
The widget is an iframe with a postMessage API, so it runs on WooCommerce, BigCommerce, Magento, PrestaShop, Wix, Squarespace, OpenCart, Cafe24, EC-CUBE and hand-rolled storefronts. You embed one iframe, listen for the zone-selected event, and decide where to send the visitor. Custom integration effort depends on your storefront.
Platform integration guidesHow long does setup actually take?
Install the Shopify app, add its theme block, then map body areas to collections. Setup time depends on your theme and catalog. We can help review mappings before you publish.
Fit and use cases
What types of stores is PersoScan best suited for?
Catalogues organised around body areas, symptoms or recovery zones. Orthopedic supports and braces, compression wear, physiotherapy and recovery tools, ergonomic equipment, massage devices, and targeted skincare. Test it alongside your menu to see whether shoppers use it.
When is PersoScan the wrong tool?
If your catalogue has no relationship to the body, skip it. It also adds little when you sell three products, because a menu with three items is already fast. It works best above roughly twenty products spread across several body areas.
Does it work on phones?
The 3D model supports touch rotation and zoom. Check the block on your own theme at phone widths before publishing.
Can we customize the appearance?
Colours, background, visible controls, body model, language and zone detail level are all configurable, and you can hide the PersoScan name entirely on white-label plans. Every option is a URL parameter, so you can preview a configuration before you commit to it.
Configuration referenceData and compliance
Is PersoScan a medical device?
No. It is a navigation component. It does not diagnose, treat, triage or give medical advice, and nothing in the product claims otherwise.
Does PersoScan collect customer health data?
No. A zone click is treated as a navigation signal, the same category of data as a click on a category link. We do not build health profiles, we do not ask for symptoms, and we do not attach zone clicks to a named person.
How PersoScan handles dataHow does licensing work across domains?
Licenses are per domain. Staging and production count separately, which is deliberate: it keeps a license from silently leaking onto a site you did not intend. Starter covers one domain, Professional three, Team ten.
Compare plansPricing and licensing
What does PersoScan cost?
Shopify Free costs USD 0 and includes 23 grouped zones with a watermark. Shopify Pro costs USD 9/month or USD 90/year, removes the watermark and adds 158 detailed zones. Separate custom website licenses: Starter is EUR 9.99 a month for one domain and 23 grouped zones. Professional is EUR 24.99 for three domains and the full 158-zone anatomy. Team is EUR 59.99 for ten domains with central license management. Shopify installs are billed through Shopify instead.
See current pricingIs setup help included?
Yes, on every plan. We will sit with your team on the zone-to-collection mapping and check the embed, because a body map pointing at the wrong collections is worse than no body map at all.
Can I try it without paying?
Shopify has a Free plan with 23 grouped zones and a watermark. Pro removes the watermark and adds 158 detailed zones. Custom iframe integrations can also be tested with a watermark before buying a license.
Open the interactive demo