Questions people actually ask
Including the ones where the answer is "this is probably not for you". If something here is still unclear, write to us and we will add it to the list.
Getting started
How do I install PersoScan on Shopify?
Install it from the Shopify App Store, then drop the PersoScan block into any theme section. Shopify handles billing and permissions, so there is no license key to paste and no theme code to edit. Mapping body zones to your collections happens in the app admin afterwards.
Open the Shopify App Store listingCan I see a live Shopify demo before installing?
Yes. We keep a password-protected demo storefront running with the body map on the homepage and zone-to-collection routing already wired up. Click a knee, land on the knee collection.
https://persoscan-demo-2.myshopify.com/Storefront password: persoscan
What if my store is not on Shopify?
The widget is an iframe with a postMessage API, so it runs on WooCommerce, BigCommerce, Magento, PrestaShop, Wix, Squarespace, OpenCart, Cafe24, EC-CUBE and hand-rolled storefronts. You embed one iframe, listen for the zone-selected event, and decide where to send the visitor. The integrations we have helped with took an afternoon.
Platform integration guidesHow long does setup actually take?
On Shopify, installing the app and placing the block takes minutes. The part that takes real thought is deciding which collection each body zone should open, and that is a spreadsheet exercise, not an engineering one. Custom storefronts usually need a couple of hours of frontend work.
Fit and use cases
What types of stores is PersoScan best suited for?
Catalogues organised around body areas, symptoms or recovery zones. Orthopedic supports and braces, compression wear, physiotherapy and recovery tools, ergonomic equipment, massage devices, and targeted skincare. If a shopper already knows where the problem is, the body map is faster than your menu.
When is PersoScan the wrong tool?
If your catalogue has no relationship to the body, skip it. It also adds little when you sell three products, because a menu with three items is already fast. It works best above roughly twenty products spread across several body areas.
Does it work on phones?
Yes, and that is where it tends to earn its place. Mobile shoppers are the first to bail on a nested dropdown menu. The 3D model rotates and zooms with the usual touch gestures, and zone labels stay readable at phone widths.
Can we customize the appearance?
Colours, background, visible controls, body model, language and zone detail level are all configurable, and you can hide the PersoScan name entirely on white-label plans. Every option is a URL parameter, so you can preview a configuration before you commit to it.
Configuration referenceData and compliance
Is PersoScan a medical device?
No. It is a navigation component. It does not diagnose, treat, triage or give medical advice, and nothing in the product claims otherwise.
Does PersoScan collect customer health data?
No. A zone click is treated as a navigation signal, the same category of data as a click on a category link. We do not build health profiles, we do not ask for symptoms, and we do not attach zone clicks to a named person.
How PersoScan handles dataHow does licensing work across domains?
Licenses are per domain. Staging and production count separately, which is deliberate: it keeps a license from silently leaking onto a site you did not intend. Starter covers one domain, Professional three, Team ten.
Compare plansPricing and licensing
What does PersoScan cost?
Starter is EUR 9.99 a month for one domain and 23 grouped zones. Professional is EUR 24.99 for three domains and the full 158-zone anatomy. Team is EUR 59.99 for ten domains with central license management. Shopify installs are billed through Shopify instead.
See current pricingIs setup help included?
Yes, on every plan. We will sit with your team on the zone-to-collection mapping and check the embed, because a body map pointing at the wrong collections is worse than no body map at all.
Can I try it without paying?
The widget runs unlicensed with a small watermark, so you can build and test the whole integration before money changes hands. A paid plan removes the watermark, and Professional unlocks the full anatomy.
Open the interactive demo